Wednesday, June 24, 2015

Durham 9-1-1 Access Unavailable to Verizon Wireless Customers

DURHAM, N.C. – Currently, Verizon Wireless customers are receiving a busy signal when dialing 9-1-1. Verizon Wireless is now working to fix the issue with their network.

Until further notice, Verizon Wireless customers in need of emergency assistance should call the Durham Emergency Communications Center non-emergency number at (919) 560-4600 if a busy signal is received when dialing 9-1-1.

According to James Soukup, director of the Durham Emergency Communications Center, no other wireless carriers are having issues, and all landline-placed 9-1-1 calls are working. 

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